As we all have become accustomed to at the genesis of
a new year – resolutions abound – great intentions, best hopes for better,
different and improved.
I want to challenge each of us to go in a different
direction. Rather than personal resolutions what if we collectively resolved to
make an enduring difference, impact on others – for others?
Making a difference does not have to be “extra”
ordinary. In fact, it is in the little things that make the biggest impact.
It’s picking up a piece of trash, returning a shopping cart left in the middle
of a parking space, opening the door for someone with their hands full, letting
someone with a few items go in front of you at the grocery store, or a thank
you, your welcome, please – you remember – simple manners, politeness,
gratitude, consideration of others, and etc.
In many respects, we have lost or misplaced so many of
the attributes of a civil society. So much so, that at least one if not two
generations has never experienced in whole the greatness or the power of
civility.
Civility is a choice – a conscious decision.
These decisions over time become habitual and very
natural. This is as it should be!
Civility begins with each of us. It is not contingent
upon others, conditions, or circumstances.
Not so long ago civility was reinforced throughout our
communities by common values, beliefs, and practices centered on fundamental
truths such as dignity and respect for self and others. It was the expected not
the exception.
So, why not?
Teetering on the obvious – home and in ones’ personal
life is where civility begins. The second step is in the workplace or our
public life!
At the heart of civility is a value proposition that
each person has inherent worth, significance and as such is worthy of our
respect and dignity.
In the workplace civility is about parking egos,
titles, and positions at the door to seek the highest good for others. It’s
about being unselfish. It’s about treating others according to the “golden
rule”. It’s about not thinking or acting as if you are better than anyone else.
As John Lennon penned, “Imagine” what the workplace would look like, sound
like, or feel like with a mindset of selflessness - others before self.
Civility in the work place is sincerely and genuinely
asking, “How can I assist you?” “What can I do for you?”
Civility in the work place is devoid of sarcasm,
insults, and vulgarity. It requires choosing words that edify, encourage, and
build up rather than tear down.
It is a workplace that is transparent in intentions
and affirms through critical and crucial conversations – it is an environment
that is not about the “one” but the “many”.
Suffice; Civility in the workplace is our
responsibility - each one of us.
As 2015 unfolds, dare to be different in your
workplace.
Lead and serve by your actions more than your words.
Resolve to be civil and model it for others -
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